You can contact the support team through the Help section in your QuickBooks account. It provides options such as chat, callbacks, and community assistance.
Steps to Contact QuickBooks Online Support
- Sign in to your QuickBooks Online company account.
- Click the Help icon located at the top-right corner.
- Choose one of the following support options:
Assistant
- Select from suggested help topics.
- Type your question or payroll issue directly.
- Request to chat with a live support agent
Search
- Enter a keyword, topic, or question.
- Select Contact Us if you need direct support.
- Choose one of the available contact methods:
Start a live chat with a QuickBooks expert.
Request a callback from the next available support representative.
Ask questions in the QuickBooks Online Community and get advice from other users.
Support Hours
- Chat and Phone Support: Available Monday to Friday, from 12:00 AM to 3:00 PM UTC.
If You Cannot Sign In
- Use the account recovery options
- Contact customer support through live chat.
- Visit the QuickBooks Online Community for additional guidance
It assists with live chat and callbacks. By using the Help menu within your account, you can quickly connect with your team and solve payroll issues