QuickBooks Payroll does not provide 24-hour customer support for every subscription plan.
Support Hours by Plan
Core and Premium Payroll Plans
Users with Premium plans can access customer support during standard business hours:
- Monday to Friday
- 6:00 AM to 6:00 PM
Enterprise and Assisted Payroll Plans
Businesses using plans may qualify for 24/7 customer support, allowing them to get help whenever they need it.
How to Contact QuickBooks Payroll Support
If you need assistance, you can contact support through the following methods:
- Open QuickBooks and click the Help
- Use the support options available within your QuickBooks account.
- Visit the QuickBooks Support Center to access chat options and contact information.